En artikkel til ettertanke for den som har vansker med å nå fram med sitt budskap

Successful leadership depends on the quality of attention and intention that the leader brings to any situation. Two leaders in the same circumstances doing the same thing can bring about completely different outcomes, depending on the inner place from which each operates. I learned this from the late Bill O’Brien, who’d served as CEO of Hanover Insurance. When I asked him to sum up his most important learning experience in leading profound change, he responded, “The success of an intervention depends on the interior condition of the intervenor.” The nature of this inner place in leaders is something of a mystery to us.